Christmas gifts can be returned until January 31, 2025 💕

SHIPPING INFORMATION

We are located in Copenhagen and do all our shipping from our Danish HQ.

If you would like to find the specific delivery time for your country, then please open the tab "Delivery information" located on each product page, below the product description.

Depending on the rules of your country of residence, you may have to pay your country’s national taxes and customs clearance; once the goods arrive in your country.

 

*Norway - VOEC - Shopping up to NOK 3000 (currently Euro 250, but please check the latest currency conversion)

We are VOEC registered in Norway. This means that Norwegian customers shop at COAX Copenhagen, and pay the normal Euro product price (i.e. price incl. VAT) to COAX Copenhagen, as if you were shopping from a Norwegian online webshop. COAX Copenhagen then pay the VAT charged on your purchase back to the Norwegian state. This means that here is no customs clearance or costs upon the arrival of the goods in Norway.

**Norway - Shopping for NOK 3000 or more

Norwegian VAT will be charged at the point of delivery for any purchase over NOK 3000, incl. shipping. The delivery company will ask you to pay the VAT before your parcel is handed to you.

 

**UK - EORI - Shopping up to £135

We are EORI registered in the UK. This means that UK customers shop at COAX Copenhagen, and pay the set Euro product price (i.e. price incl.VAT), as if you were shopping from an UK online webshop. COAX Copenhagen then pay the VAT charged on your purchase back to the HMRC - so that you in essence have nothing to worry about. This means that there are no customs clearances or any other costs upon the arrival of your parcel in the UK.

**UK - Shopping for £135 or more

UK VAT will be charged at the point of delivery for any purchase over £135, excl. shipping. The delivery company will ask you to pay the VAT before your parcel is handed to you.

June 2023