SHIPPING INFORMATION

We are proudly based in Copenhagen, and all our shipments are dispatched from our Danish COAX Copenhagen headquarters using UPS and trusted local postal services.

For the specific delivery timeframe to your destination, please refer to the "Delivery Information" tab on each product page - located just below the product description - or check the details provided during checkout.

Please note that, depending on your country's regulations, you may be responsible for any applicable national taxes and customs clearance fees upon delivery.

🌎 WORLDWIDE DELIVERY

At COAX Copenhagen, we proudly offer worldwide shipping from our headquarters in Copenhagen, Denmark, every weekday (excluding weekends and public holidays).

Shipping to All Countries

If your country is not listed at checkout, simply reach out to our customer service team at sales@coaxcopenhagen.com. We will gladly provide a custom shipping rate for your location - typically within a few days.

Delivery times & shipping costs

  • Delivery times and shipping rates vary by destination. For exact details, click on the “Delivery Information” tab located on each product page, just below the product description.
  • Please note: Certain styles may require a slightly longer delivery time.

Important delivery information

  • On rare occasions, our shipping partners may redirect your package to a nearby parcel shop due to space limitations.
  • If you have not received your order within the listed time-frame, please contact us immediately.

Additional information

  • All applicable Danish taxes are included in your order total.
  • International customers are responsible for any customs duties, import taxes, or local charges that may apply upon delivery.

TAXES ON INTERNATIONAL ORDERS

For customers outside the EU (including the US, Canada, Asia, and Australia), please note that import taxes, duties, or VAT may be charged by your local customs authorities upon delivery. These fees are standard for international purchases and are determined by your country’s local regulations. Unfortunately, we have no control over these charges, and they are the responsibility of the recipient. We recommend checking with your local customs office for the most accurate information on potential import fees before placing your order.

🇬🇧 TAXES ON ORDERS TO THE UK

EORI Registration - Orders up to £135

We are EORI registered in the UK. This means that when UK customers shop at COAX Copenhagen, you pay the listed Euro price (including VAT) - just as if you were purchasing from a UK-based webshop. We take care of the rest by paying the VAT directly to HMRC, so you won’t have to worry about customs clearance or additional costs when your parcel arrives in the UK.

Orders Over £135

For purchases over £135 (excluding shipping), UK VAT will be charged upon delivery. The delivery company will contact you to arrange payment before releasing your parcel.

*These regulations are determined by the UK government and HMRC. COAX Copenhagen follows these rules to ensure your order complies with UK customs requirements.

🇳🇴 TAXES ON ORDERS TO NORWAY

VOEC Registration - Hassle-Free Shopping

We are VOEC-registered in Norway. This means that when you shop at COAX Copenhagen as a Norwegian customer, you pay the Danish product price (including VAT) at checkout - just like shopping from a Norwegian webshop. We handle the VAT payment directly to the Norwegian government, ensuring that there are no customs processing fees or additional charges when your order arrives in Norway.

Important for High-Value Items

Please note: If a single item in your order has a unit price exceeding DKK 1,800, the VAT for that item will be charged directly by the Norwegian government upon delivery.

*These regulations are determined by the Norwegian government. COAX Copenhagen follows these rules to ensure your order complies with Norwegian customs requirements.

February 2024